Nice post from CEO of Evernote

I liked this post from Phil Libin, CEO of Evernote. It shows a lot of what I think a good company does:

  • Listen to customers
  • Own up when there’s a problem
  • Tell us how you are going to fix it

I especially like this line: “We understand that we have to maintain a high level of quality for the long term, if we want Evernote to be seen as a truly high-quality product.”

 

 

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